This Privacy and Security Policy explains how personal data collected through www.goldcar.com.tr (“SITE”), operated by Goldcar Elektronik (“Company” or “SITE”), is processed, stored, and protected in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”), relevant legislation, and international data protection standards.

Anyone visiting or becoming a member of the SITE shall be deemed to have accepted the terms stated in this policy.

Collection of Personal Data

The SITE may collect the following information for membership transactions, order processes, campaign and promotional notifications, customer support services, and fulfillment of legal obligations:

• Name, surname, Turkish ID number
• Contact information (address, email address, phone number)
• Payment information (credit card or banking details — through secure payment infrastructure)
• Order and delivery history
• IP address, browser information, and cookie data

Purposes of Using Personal Data

The collected data is processed for the following purposes:

• Receiving, preparing, shipping, and delivering orders
• Managing membership operations
• Providing customer service and technical support
• Conducting campaign, promotion, and marketing activities (if prior consent has been provided)
• Fulfilling legal obligations
• Improving service quality and enhancing user experience

Retention Period of Personal Data

Personal data is stored for the periods required by applicable legislation and, upon expiration of such periods, is destroyed in accordance with KVKK and related regulations (through deletion, destruction, or anonymization).

Data Security Measures

The SITE takes the following precautions against unauthorized access, disclosure, modification, or destruction of personal data:

• Encrypted communication with SSL certificate
• PCI DSS-compliant secure payment infrastructure
• Server firewall and antivirus systems
• User authentication systems preventing unauthorized access
• Regular backup and data integrity controls

Use of Cookies

The SITE uses cookies to improve user experience, analyze website traffic, and enhance its services. Cookie settings can be managed through the user’s browser.

Sharing of Personal Data

The SITE does not sell personal data to third parties under any circumstances. However, personal data may be shared with authorized authorities or service providers in the following cases:

• Fulfillment of legal obligations
• Sharing address and contact information with logistics companies for order delivery
• Sharing necessary data with banks and payment institutions for payment processing

Kullanıcı Hakları

KVKK kapsamında kullanıcılar;

• Kişisel verilerinin işlenip işlenmediğini öğrenme

• Verilere erişim talep etme

• Verilerin düzeltilmesini veya silinmesini talep etme

• İşlemenin durdurulmasını isteme
  haklarına sahiptir. Bu talepler, [info@goldcar.com.tr] adresine yazılı olarak iletilebilir.

Policy Changes

The SITE reserves the right to update this policy at any time. The updated text becomes effective as of the date it is published on the SITE.

Contact

For any questions, suggestions, or complaints:

Goldcar Elektronik
Address: Sanayi Mahallesi, 60122 Nolu Cd No:10/A, 27110 Şehitkamil/Gaziantep, Türkiye
Email: info@goldcar.com.tr
Phone: (+90) 535 813 6820