This Privacy and Security Policy explains how personal data collected through www.goldcar.com.tr ("SITE"), operated by Goldcar Elektronik ("Company" or "SITE"), is processed, stored, and protected in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK"), relevant legislation, and international data protection standards.

By visiting or becoming a member of the SITE, all users are deemed to have accepted the terms specified in this policy.

Collection of Personal Data

The SITE may collect the following information for the purposes of membership registration, order processing, campaign and promotional notifications, customer support services, and the fulfillment of legal obligations:

• First name, last name, and T.C. ID number

• Contact information (address, e-mail address, phone number)

• Payment information (credit card or bank details — processed via secure payment infrastructure)

• Order and delivery history

• IP address, browser information, and cookie data

Purposes of Processing Personal Data

The collected data is processed for the following purposes:

• Receiving, preparing, shipping, and delivering orders

• Managing membership processes

• Providing customer service and technical support

• Conducting campaign, promotional, and marketing activities (subject to prior consent)

• Fulfilling legal obligations

• Improving service quality and enhancing the user experience

Retention Period of Personal Data

Personal data is stored for the duration stipulated by the relevant legislation. At the end of this period, it is destroyed (via deletion, destruction, or anonymization) in compliance with the KVKK and associated regulations.

Data Security Measures

The SITE implements the following measures against the risks of unauthorized access, disclosure, alteration, or destruction of personal data:

• Encrypted communication via SSL certificate

• PCI DSS compliant secure payment infrastructure

• Server firewalls and antivirus systems

• User authentication systems that prevent unauthorized access

• Regular backups and data integrity checks

Use of Cookies

The SITE uses cookies to improve the user experience, analyze website traffic, and enhance its services. Cookie settings can be managed directly through your browser.

Sharing of Personal Data

The SITE does not sell personal data to third parties under any circumstances. However, it may share data with authorized authorities or service providers in the following cases:

• Fulfilling legal obligations

• Sharing address and contact details with logistics/cargo companies for order delivery

• Sharing necessary data with banks and payment institutions to process transactions

User Rights

Under the scope of KVKK, users have the right to:

• Learn whether their personal data is being processed

• Request access to their processed data

• Request the correction or deletion of their data

• Object to the processing of their data
  Such requests can be sent in writing to info@goldcar.com.tr.

Policy Modifications

The SITE reserves the right to update this policy at any time. The updated text becomes effective as of the date it is published on the SITE.

Contact Information

For any questions, suggestions, or complaints, please contact us at:

Goldcar Automotive Solutions
Address: Sanayi Mahallesi, 60122 Nolu Cd No:10/A, 27110 Şehitkamil/Gaziantep, Türkiye
E-mail: info@goldcar.com.tr
Phone: (+90) 535 813 6820